Book or cancel driving lesson

24/7 with your appointment planner

With the appointment planner in your FAHREN LERNEN app, you can request and cancel driving lesson appointments 24/7.

Requirements

  • FAHREN LERNEN app to request driving lesson appointments.
  • The notifications (push message) in your FAHREN LERNEN app must be activated under Authorisation.
  • Your credit balance on your driving school account must be sufficient for confirmed and newly requested driving lesson appointments.
  • The higher your credit balance, the more requested driving lesson appointments can be confirmed for you.
  • At the end of your training, any credit balance will be transferred back to you.
  • If you have not yet reached the minimum age for your driving licence, please note when requesting a driving lesson that the practical test may be taken at the earliest 1 month before reaching the minimum age.

Request a driving lesson appointment

  • In your FAHREN LERNEN app under To-Do, you can use the small blue icon in the bottom right-hand corner to request your driving lesson appointments from our customer service team.
  • You can only request driving lesson appointments of 90 minutes each. A driving lesson appointment consists of 2 driving lessons of 45 minutes each.
  • Select your driving instructor or simulator below. Please note the "Training procedure" for the drive easy simulator.
  • Driving lesson appointments can be requested up to 8 hours before the start of the appointment.
  • Driving lesson appointments can be requested up to 6 months in advance.
  • BASIC training type max. 1 driving lesson per week.
  • BALANCED training type max. 3 driving lesson appointments per week.
  • INTENSIVE training type more than 3 driving lesson appointments per week.
  • Driving lesson appointment Happy Hour Mon - Fri until 4.30 pm.
  • Premium driving lesson Mon - Fri from 4.30 pm and Sat.
  • If there are no free driving lesson appointments in your app, there are no free driving lesson appointments in this period.
  • Only your driving instructor can judge your level of performance. Ask him or her halfway through the training whether you should request further driving lesson appointments.

Driving lesson appointment confirmed

  • Your requested driving lesson appointment will only be confirmed if your credit balance is sufficient for this and already confirmed driving lesson appointments.
  • You will receive a push notification for each confirmed driving lesson appointment request.
  • Your confirmed driving lesson dates are listed in your app FAHREN LERNEN -> To-Do -> Practice

Driving lesson appointment rejected

  • If your credit balance is not sufficient for this driving lesson date and already confirmed driving lesson dates, your request will unfortunately be rejected.
  • Please transfer an advance payment in your desired amount to your driving school. You can also use a real-time bank transfer. We check incoming payments several times a day.
  • After you have received the payment confirmation from us by e-mail, please request your driving lesson appointments again with your FAHREN LERNEN app.
  • Your current credit balance: App FAHREN LERNEN -> More -> Document folder -> Finances

Driving lesson appointment cancel

  • You can only cancel a driving lesson appointment up to 72 hours in advance in your FAHREN LERNEN app.
  • If you do not cancel a confirmed driving lesson appointment within the deadline, this driving lesson appointment will be booked as a missed lesson in accordance with the training contract.
  • A driving lesson appointment cannot be cancelled by email, WhatsApp, text message or telephone.
  • A medical certificate (sick note) does not release you from the obligation to pay for the driving lesson appointment that was not cancelled on time.
  • Only your driving instructor can judge your level of performance. Ask him halfway through the training whether you should cancel any overbooked driving lesson appointments.
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