Requirements
- FAHREN LERNEN app to request driving lesson appointments.
- The notifications (push message) in your FAHREN LERNEN app must be activated under Authorisation.
- Your credit balance on your driving school account must be sufficient for confirmed and newly requested driving lesson appointments.
- The higher your credit balance, the more requested driving lesson appointments can be confirmed for you.
- At the end of your training, any credit balance will be transferred back to you.
- If you have not yet reached the minimum age for your driving licence, please note when requesting a driving lesson that the practical test may be taken at the earliest 1 month before reaching the minimum age.
Request a driving lesson appointment
- In your FAHREN LERNEN app under To-Do, you can use the small blue icon in the bottom right-hand corner to request your driving lesson appointments from our customer service team.
- You can only request driving lesson appointments of 90 minutes each. A driving lesson appointment consists of 2 driving lessons of 45 minutes each.
- Select your driving instructor or simulator below. Please note the "Training procedure" for the drive easy simulator.
- Driving lesson appointments can be requested up to 8 hours before the start of the appointment.
- Driving lesson appointments can be requested up to 6 months in advance.
- You can also request 2 driving lesson appointments per day.
- BASIC training type max. 1 driving lesson per week.
- BALANCED training type max. 3 driving lesson appointments per week.
- INTENSIVE training type more than 3 driving lesson appointments per week.
- Driving lesson appointment Happy Hour Mon - Fri until 4.30 pm.
- Premium driving lesson Mon - Fri from 4.30 pm and Sat.
- If there are no free driving lesson appointments in your app, there are no free driving lesson appointments in this period.
- Only your driving instructor can judge your level of performance. Ask him or her halfway through the training whether you should request further driving lesson appointments.
Driving lesson appointment confirmed
- Your requested driving lesson appointment will only be confirmed if your credit balance is sufficient for this and already confirmed driving lesson appointments.
- You will receive a push notification for each confirmed driving lesson appointment request.
- Your confirmed driving lesson appointments: app FAHREN LERNEN -> To-Do -> Practice
Driving lesson appointment rejected
- If your credit balance is not sufficient for this driving lesson date and already confirmed driving lesson dates, your request will unfortunately be rejected by the system.
- Please transfer an advance payment in your desired amount to your driving school. You can also use a real-time bank transfer. We check incoming payments several times a day.
- After you have received the payment confirmation from us by e-mail, please request your driving lesson appointments again with your FAHREN LERNEN app.
- Your current credit balance: App FAHREN LERNEN -> More -> Document folder -> Finances
- If your requested vehicle is already booked for this driving lesson appointment, your request will unfortunately be rejected by the system.
Driving lesson appointment cancel
- You can only cancel a driving lesson appointment up to 72 hours in advance in your FAHREN LERNEN app.
- If you do not cancel a confirmed driving lesson appointment within the deadline, this driving lesson appointment will be booked as a missed lesson in accordance with the training contract.
- A driving lesson appointment cannot be cancelled by email, WhatsApp, text message or telephone.
- A medical certificate (sick note) does not release you from the obligation to pay for the driving lesson appointment that was not cancelled on time.
- Only your driving instructor can judge your level of performance. Ask him halfway through the training whether you should cancel any overbooked driving lesson appointments.